HIGH SPEED INTERNET
We are an independently owned high speed internet provider based out of Winnipeg, MB. Our company began as two technicians, trained by the best in the industry across Canada on how to deliver the highest quality internet. We were the hands, legs, and brains for the big telco giants for years, and decided to take the leap in becoming a small company doing big things! Our number one focus is customer satisfaction, high speeds, and reliability. Let us help you get upgraded to high speed internet at a better price with no frustrations!
Rural High Speed Internet:
10 Mbps - $79/mo - (Best plan for one or two people using the internet or watching video.)
15 Mbps - $99/mo
20 Mbps - $119/mo
25 Mbps - $139/mo - (Best plan for busy households, with several people watching video, downloading or gaming.)
Business High Speed Internet:
10/10 Mbps - $99/mo
25/25 Mbps - $199/mo
50/50 Mbps - $299/mo
100/100 Mbps - $399/mo
New high-speed internet dish.
New wireless router (our routers have remote support built-in! )
New dish mounting equipment (a small "J-Arm" mount or a tripod with pole, up to 10 feet in height if required)
New network cabling from dish to the router.
Professional installation (roughly 2 or 3 hours on average to complete)
Final walk-through with a friendly technician to test new speeds and connect all of your devices to WiFi.
$199 one-time installation cost includes all the above items.
How our Internet Dishes work:
Our dishes require a direct line-of-sight to one of our high-speed towers. The technology we use is not affected by rain or snow, however the signal can be blocked by trees. We typically mount the dish at the peak of the roof, with a tripod and pole to rise above any trees or obstacles. If you are nearby a tower, we try to install the dish in a more discrete location, and use a smaller sized dish. The closer you are to a tower, the smaller the dish required. All dish mounting equipment is professionally installed, and permanent sealant tar is used for any bolting required. The dish is powered by a single outdoor-grade network cable. It uses power-over-ethernet to supply power to the dish and receive internet on the same cable.
How our Survey and Installation process works:
We provide free on-site surveys for all new customers requesting internet service. We prefer to verify the signal before hand, to guarantee your installation will go smooth, and service will run perfectly.
When you contact us to request internet service, we will collect all your information, verify you are in our coverage area, and schedule a day for a survey technician to come test signals at your location.
When the technician arrives, they will use a ladder to access the roof, climb to the peak, and perform a line-of-sight and signal test. You do not need to leave work to meet us for this test. If we have your permission, we can perform the test quickly on our own, from outside. This is usually easier for our technicians as their arrival times are difficult to predict due to multiple surveys and traffic.
As soon as the survey technician has completed their survey, they will contact you via phone or email to let you know the results of the test. They will also work with you to book an installation date if the tests were successful, and answer any questions you might have about the installation and service.
How we handle Tall Trees:
In some locations, tall trees may block the line-of-sight to our nearest tower. In this case, we may recommend to build a light-duty tower, or a pop-up telescoping mast to raise your dish above the tree line. Our survey technicians can provide a quote to build a tower or mast, and we can professionally install it for you. Towers or telescoping masts are not included in our standard installation cost, and will need to be quoted for you.
Contracts & Usage Limits:
None! There are no contracts, no monthly data usage limits, no overage fees, and no speed limiting. Just pick your connection speed, and use it as much as you like. Our networks are designed and built to handle extreme usage.
Changes to Service Plan Speeds:
We do not charge a fee to change to a different service plan, so feel free to change your speed up or down at any time. Your dish is already capable of higher speeds if needed. Speeds are remotely controlled by our network management systems, so it is just a few clicks on our end to make the change for you. Only one change per month please.
Add-Ons and Upgrades:
Have a larger home or property? We can install additional WiFi access points to cover the hard to reach areas.
Need another building connected? We can install point-to-point wireless network bridges for you.
Ask us for more details, and we can create a customized network for your needs.
More Technical Details:
One public IP address is given to every customer
Upload speeds are 1/5th of the download speed
We guarantee residential speeds
Static IP address included
We guarantee business speeds
Uptime monitoring with priority incident response
Network engineer available on demand
MPLS/VPLS Layer-2 transport available (Site-to-Site Private LAN)
SLA / MTTR agreements available